Address :
2, rue de l’Industrie
59820 Gravelines- FRANCE

Phone :
Contact us at
+33 (0)3 28 66 06 49

CIVE – DUNKERQUE

Personal data

Use of personal data collected

In the context of the use of the Sites, the Publisher is likely to collect the following categories of data
The following information about its Users :
Civil status, identity, identification data…

 

Disclosure of personal data to third parties

No disclosure to third parties
Your data will not be disclosed to third parties. You are informed, however, that they may be disclosed in application of a law, a regulation or pursuant to a decision of a competent regulatory or judicial authority.

 

Prior information for the disclosure of personal data to third parties by
cases of melting / absorption

Prior information and opt-­‐out before and after the merger / acquisition

In the event that we take part in a merger, acquisition or any other form of asset disposal, we undertake to guarantee the confidentiality of your personal data and to inform you before it is transferred or subjected to new confidentiality rules.

 

Purpose of the reuse of the personal data collected

Carry out operations related to the management of clients concerning

  • contracts ; orders ; deliveries ; invoices ; accounting and in particular management customer accounts
  • a loyalty program within an entity or several legal entities ;
  • customer relationship management, such as satisfaction surveys, complaints management and after-­‐sales service management
  • the selection of customers to carry out studies, surveys and product tests (except with the consent of the persons concerned collected under the conditions provided for in Article 6, these operations must not lead to the establishment of profiles likely to reveal sensitive data -­‐ racial or ethnic origins, philosophical, political, trade union or religious opinions, sexual life or health of persons)

 

Data aggregation

Aggregation with non-­‐personal data
We may publish, disclose and use aggregated information (information about all of our users or specific groups or categories of users that we combine in such a way that an individual user can no longer be identified or referred to) and non-­‐personal information for industry and market analysis, demographic profiling, promotional and advertising purposes and other business purposes.

Aggregation with personal data available in the user’s corporate accounts
If you connect your account to an account of another service for the purpose of cross-­‐mailing, that service may provide us with your profile information, login information, and any other information you have authorized to be disclosed. We may aggregate information about all of our other users, groups, accounts, and personal data available to the user.

 

Collection of identity data

Free consultation
Consultation of the Site does not require prior registration or identification. It can be carried out without you communicating any personal data concerning you (surname, first name, address, etc.). We do not record any personal data for the simple consultation of the Site.

 

Collection of identification data

Use of the user’s identifier only for access to the services
We use your electronic identifiers only for and during the performance of the contract.

 

Collection of terminal data

No collection of technical data
We do not collect or store any technical data about your device (IP address, Internet service provider, etc.).

 

Cookies

Cookie retention time
In accordance with the recommendations of the CNIL, the maximum retention period for cookies is 13 months after their first deposit in the User’s terminal, as is the duration of the validity of the User’s consent to the use of these cookies. The lifetime of cookies is not extended with each visit. The User’s consent must then be renewed at the end of this period.

Purpose cookies
Cookies may be used for statistical purposes, in particular to optimize the services rendered to the User, from the processing of information concerning the frequency of access, the personalization of the pages as well as the operations performed and the information consulted.
You are informed that the Publisher is likely to deposit cookies on your terminal. The cookie records information relating to navigation on the service (the pages you have consulted, the date and time of the consultation…) that we will be able to read during your subsequent visits.

User’s right to refuse cookies
You acknowledge that you have been informed that the Publisher may use cookies. If you do not wish cookies to be used on your terminal, most browsers allow you to disable cookies by going through the setting options.

 

Conservation of technical data

Storage life of technical data
The technical data are kept for the duration strictly necessary to achieve the purposes mentioned above.

 

Period of conservation of personal data and anonymization

Conservation of data for the duration of the contractual relationship
In accordance with article 6-­‐5° of the law n°78-­‐17 of January 6, 1978 relating to data processing, files and liberties, personal data subject to processing are not kept beyond the time necessary to fulfil the obligations defined at the time of the conclusion of the contract or the predefined duration of the contractual relationship.

Retention of anonymized data beyond the contractual relationship / after deletion of the account
We keep personal data for the time strictly necessary to achieve the purposes described in these TOU. Beyond this period, they will be anonymized and kept for exclusively statistical purposes and will not be used for any other purpose whatsoever.

Deletion of data after deletion of the account
Means of data purging are put in place to provide for the effective deletion of data once the retention or archiving period necessary to achieve the purposes determined or imposed is reached. In accordance with the law n°78-­‐17 of January 6, 1978 relating to data processing, the files and freedoms, you have moreover a right of suppression on your data which you can exert constantly by contacting the editor.

Deletion of data after 3 years of inactivity
For security reasons, if you have not authenticated on the site for a period of three years, you will receive an e-­‐mail inviting you to log in as soon as possible, otherwise your data will be deleted from our databases.

 

Account deletion

Deletion of the account on demand
The User has the possibility to delete his Account at any time, by a simple request to the Publisher OR through the Account deletion menu present in the Account settings if necessary.

Deletion of the Account in case of violation of the TOU
If you violate any provision(s) of the TOU or any other document incorporated herein by reference, the Publisher reserves the right to terminate or restrict, without prior notice and at its sole discretion, your use and access to the Services, your account and all sites.

 

Indications in the event of a security breach detected by the publisher

Information of the user in case of a security breach
We undertake to implement all appropriate technical and organizational measures in order to guarantee a level of security adapted to the risks of accidental, unauthorized or illegal access, disclosure, alteration, loss or destruction of your personal data.
In the event that we become aware of illegal access to your personal data stored on our servers or those of our service providers, or unauthorized access resulting in the realization of the risks identified above, we undertake to :

  • Notify you of the incident as soon as possible ;
  • Examine the causes of the incident and inform you ;
  • Take the necessary measures within the limits of reasonableness in order to reduce the negative effects and prejudices that may result from the said incident.

Limitation of liability
Under no circumstances can the commitments defined in the above point relating to notification in the event of a security breach be assimilated to any admission of fault or liability for the occurrence of the incident in question.

 

Transfer of personal data abroad

No transfer outside the European Union
The Publisher undertakes not to transfer the personal data of its Users outside the European Union.

 

Modification of the TOU and of the Privacy Policy

In case of modification of the present TOU, commitment not to substantially lower the level of confidentiality without prior information of the persons concerned.
We undertake to inform you in the event of a substantial modification of these TOU, and not to lower the level of confidentiality of your data substantially without informing you and obtaining your consent.

 

Applicable law and terms of recourse

Arbitration clause
You expressly agree that any dispute that may arise from these TOU, including its interpretation or execution, will be subject to arbitration proceedings under the rules of the arbitration platform chosen by mutual agreement, to which you will adhere without reservation.

 

Data portability

Data portability
The publisher undertakes to offer you the possibility of having all the data concerning you restored to you on simple request. The User is thus guaranteed a better control of his data, and keeps the possibility of reusing them. These data must be provided in an open and easily reusable format.

 

 

Customer notification

They trust us